Privacy Policy

1. Information We Collect

When you use the TAM application, we may collect the following information:

• Account information: Name, email, phone number, date of birth
• Vehicle information: Make, model, color, plate number (for drivers)
• Location data: We use GPS during rides for route tracking
• Ride history: Details of past rides and ratings
• Device data: Device type, operating system, for technical purposes

2. How We Use Your Information

We use collected information for the following purposes:

• Facilitating ride bookings and communication between users
• Improving service quality and user experience
• Sending important notifications about your rides and account
• Ensuring safety and security of all users
• Resolving disputes and providing customer support

3. Data Protection

We take data protection seriously. We use advanced security measures including:

• SSL encryption for all communications
• Secure password storage (bcrypt)
• Continuous system monitoring
• Regular backups

4. Data Sharing

We will never sell your personal information. We may share limited data in the following cases:

• With other users: Your name and rating when booking a ride
• With authorities: When legally required or to protect safety
• With service providers: For payment processing and notifications

5. Your Rights

You have the following rights regarding your personal data:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your account and data
• Right to opt out of marketing notifications
• Right to file a complaint

6. Data Retention

We retain your data as long as your account is active. When you delete your account, we will remove your personal data within 30 days, except for legally required data.

7. Cookies

We use cookies and similar technologies to improve your experience, remember your preferences, and analyze app usage. You can manage cookie settings through your browser.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes via the app or email.

9. Contact Us

If you have any questions about this privacy policy, please contact us:

• Email: support@tamcim.com
• In-app support page